FAQ

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Answers on ZATCA, pricing and every product. Start typing to find yours.

Pricing & free month

Is the first month really free?

Yes. Every plan of all four products starts with 30 days free, on monthly or yearly billing. You add a card to start: we check it with SAR 1, which is released straight away. One free month per account.

When do you start charging?

When the 30 days end, unless you cancel before. Then your monthly price each month, or your yearly price once a year.

How much will I pay after the free month?

Hisaabii: Starter SAR 99 a month or SAR 990 a year; Pro SAR 199 a month or SAR 1,990 a year. Hisaabii POS: Starter SAR 99 a month or SAR 990 a year; Pro SAR 199 a month or SAR 1,990 a year. Hisaabii Salon: Starter SAR 99 a month or SAR 990 a year; Pro SAR 199 a month or SAR 1,990 a year. Hisaabii Baqala has one plan: SAR 99 a month or SAR 990 a year.

Is VAT included?

Hisaabii POS, Salon and Baqala prices are before 15% VAT, which is added when you pay. Hisaabii's price is the amount you pay.

What if I have more than one branch?

POS and Salon: Starter includes 1 branch and Pro includes 3. Baqala includes 1. Each extra branch costs SAR 30 a month or SAR 300 a year on POS, SAR 30 or SAR 300 on Salon, and SAR 30 or SAR 300 on Baqala, before VAT. In Hisaabii, each company has its own subscription.

ZATCA & getting started

What is ZATCA e-invoicing?

An electronic system for issuing and storing invoices, credit notes and debit notes in a structured format. ZATCA requires it for VAT-registered businesses in Saudi Arabia, and every Hisaabii product handles it for you.

What changed with Phase 2?

Phase 2, the integration phase, connects your invoicing software to ZATCA's Fatoora platform. Invoices are issued in XML with a cryptographic stamp, B2B invoices are cleared before sharing, and B2C invoices are reported within 24 hours.

Which Hisaabii product is right for me?

Restaurants and cafés use Hisaabii POS, groceries use Hisaabii Baqala, salons use Hisaabii Salon, and every other business uses Hisaabii for invoicing and the full business suite.

Can I try before I pay?

Yes. Every product has a live demo with sample data you can open right now, and every plan starts with a free month, monthly or yearly. Add a card to start; billing starts when the month ends.

Do you help with setup?

Yes. Our team can import your products, connect ZATCA and your printers, and train your staff remotely, wherever you are in the Kingdom.

Hisaabii

Is Hisaabii compliant with ZATCA?

Yes. Hisaabii generates compliant tax invoices with a QR code and integrates with ZATCA for the first and second phases.

What is the difference between clearance and reporting?

Standard tax invoices to businesses (B2B) must be cleared by ZATCA before you share them. Simplified invoices to consumers (B2C) are shared straight away and reported to ZATCA within 24 hours. Hisaabii handles both.

Can I try it before subscribing?

Yes. Start free, or explore the live demo with sample data before you sign up.

Is there a mobile app?

There's no separate app to install. Hisaabii runs in the browser on your phone, tablet or computer, in Arabic and English.

Does it work in Arabic?

Yes. The whole system, including invoices, works in Arabic and English with a right-to-left layout.

Hisaabii POS

Does it issue ZATCA-compliant invoices?

Yes. Every sale issues a Phase 2 compliant tax invoice, and the dashboard shows each invoice's ZATCA status.

Can I try it before buying?

Yes. Open the live demo restaurant with the login on this page, or book a guided walkthrough.

Can guests order from the table?

Yes. Each table gets its own QR code; guests order and ask for the bill or a waiter from their phone.

Does the kitchen get orders automatically?

Yes. Orders from the counter, tables and your website appear on the kitchen board instantly.

Hisaabii Baqala

Does the cashier have to wait for ZATCA?

No. The invoice is signed straight away so the receipt carries its QR, and it is reported to ZATCA in the background.

Can customers buy on credit?

Yes. Set a limit per customer, take payments against the oldest slips first, and send a statement PDF by WhatsApp.

Can I sell loose items by weight?

Yes. Type the weight per kg, alongside barcode and quick items.

Does it work with my printer and cash drawer?

Yes. Print to a network receipt printer, or use the Windows desktop app for a USB printer and a cash drawer, which opens after each cash sale when auto-print is on.

Hisaabii Salon

Is it ZATCA compliant?

Yes. Every checkout issues a ZATCA tax invoice, with credit and debit notes for corrections.

Can customers book online?

Yes, on Pro. They pick services, a time and a stylist on your salon website; only stylists free for the whole visit are shown.

Can I take a deposit?

Yes, on Pro. No deposit, the full amount or a percentage, paid online through your own Moyasar account and counted as paid at checkout.

How are tips handled?

Tips are recorded at checkout but never appear on the tax invoice. Give them to one stylist or share them equally.

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